Effective Date: June 15, 2024
Welcome to Sharif Express (“we,” “our,” or “us”), a leading software development company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.sharifexpress.com/ (the “Site”), or use our software solutions, products, and services (collectively, the “Services”). By accessing or using our Site and Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Data We may collect personal information you provide to us directly, such as:
- Name
- Email address
- Phone number
- Company name
- Payment information
1.2. Non-Personal Data We may collect non-personal information automatically when you interact with our Site and Services, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on our Site
- Referral source (how you arrived at our Site)
1.3. Data Through Our Software When using our software, we may collect usage data to improve performance and functionality. This data includes error logs, user behavior analytics, and system diagnostics.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Process payments and manage subscriptions
- Respond to your inquiries and provide customer support
- Improve our software and develop new features
- Send marketing and promotional materials (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
- With Service Providers: We may share your data with trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers).
- For Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand user behavior, improve performance, and personalize content. You can manage your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request deletion of your data
- Object to or restrict certain types of data processing
- Withdraw consent for data processing
To exercise your rights, please contact us at [email protected].
7. Retention of Data
We retain your personal data for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before engaging with them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our Site. Your continued use of our Site and Services signifies your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for trusting Sharif Express. Your privacy and trust are important to us.